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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shenee' Henry

November 25, 2025

5  out of  5
rating by Shenee' Henry
"⭐️⭐️⭐️⭐️⭐️ Makayla deserves every bit of this five-star review— (forgive me if I spelled it wrong🥴🫣!) She came highly recommended by a friend, and from the moment she answered the phone, I understood why. Makayla was patient, kind, and incredibly knowledgeable. She took her time walking me through everything, made sure I understood my options, and even stayed on the line while I gathered information she needed from another company. What really stood out was her compassion. She didn’t rush me, she didn’t make me feel like a burden — she genuinely cared about helping me find the best solution, both practically and financially. Great customer service is hard to find, but Makayla exceeded every expectation. I’m so grateful for her support and highly recommend working with her."
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MONICA DORSEY

November 21, 2025

5  out of  5
rating by MONICA DORSEY
"To Mr. Jimmy at State Farm in Tyrone you are the best!!! My Parents were one of the first ten customers when Mr. Tim Martin started this business years ago. Now it’s has a new owner my parents as well as myself still enjoy doing business with you. Mr. Jimmy is always there to answer any questions we may have and provide the service for us so smoothly. Mr Jimmy has great customer service and a wonderful personality we appreciate you so much Mr Jimmy!! 😃👍🏽🧡"
We responded:
"Monica, thank you for your review! We're thrilled you had a great experience with Jimmy! We appreciate you and your family for trusting us with your insurance needs! -Ky"
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Twana

November 4, 2025

5  out of  5
rating by Twana
"Brandon was fantastic he went over and behind to help me with my service"
We responded:
"Thank you for your 5-star review, Twana! My State Farm team and I are happy to be your good neighbor! -Ky"
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Chloe Churchwell

October 16, 2025

5  out of  5
rating by Chloe Churchwell
"Really enjoyed the service I was given and walked out confident of what I got! Very informative"
We responded:
"Thank you Chloe- we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs, and so happy to hear you had a great experience with Brandon. If there is anything else we can do to help, please let us know! -Ky"
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Tara Churchwell

October 16, 2025

5  out of  5
rating by Tara Churchwell
"Brandon has great patience explains everything clearly and I appreciate his service great job outstanding person"
We responded:
"Thank you for your 5-star review, Tara! We are glad you enjoyed your experience with Brandon and our office. -Ky"
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AniyahBeautyCosmetics

October 3, 2025

5  out of  5
rating by AniyahBeautyCosmetics
"amazing experience quick and fast! Thank you Brandon Parker!!!"
We responded:
"We're so glad to hear you had an amazing experience with Brandon and our State Farm office! If you ever need any assistance in the future, please don’t hesitate to reach out. -Ky"
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sparkles are fun

September 18, 2025

5  out of  5
rating by sparkles are fun
"Jimmy is wonderful to work with. He represents ky’s office very well. Honest with prices and made time to call me due to my busy schedule. I appreciate the courtesy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Ky"
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Marilu Rios

September 17, 2025

5  out of  5
rating by Marilu Rios
"I had a great agent helping me get the coverage I needed. Brandon Parker had patience and explained everything throughly to my understanding. I would totally recommend him."
We responded:
"Thank you so much Marilu! We're so glad you had a wonderful experience with Brandon, and that trust us with your insurance needs! We are here if you need anything! -Ky"
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Austin Cravens

August 29, 2025

5  out of  5
rating by Austin Cravens
"Ky Dickerson’s office truly cares about their customers. Great service is hard to find these days, but Ky’s office only offers great service! You will not go wrong choosing them as your insurance family."
We responded:
"Thank you for your kind review, Austin! We look forward to continuing to serve you! We're here if you need us. -Ky"
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Jean-Marie Borgonovo

August 28, 2025

5  out of  5
rating by Jean-Marie Borgonovo
"Brandon was extremely helpful, prompt and detailed. Made the process easy and saved a ton of money!"
We responded:
"Thank you for the five-star review! We are so glad Brandon was able to help you get your insurance needs met, and save you some money! -Ky"
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Bri

August 15, 2025

5  out of  5
rating by Bri
"I had such a great experience working with my agent, Brandon Parker. He was patient, knowledgeable, and explained every detail so I could make the best financial decision for myself and my daughter. I felt supported the whole time, and he truly cared about helping me find the right coverage. I would definitely recommend him to anyone looking for clear, honest, and professional service!"
We responded:
"Bri, we're so glad to hear working with Brandon has surpassed your expectations for service! It's a pleasure helping you with your insurance needs! We're here if you need anything! -Ky"
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janette laster

August 11, 2025

5  out of  5
rating by janette laster
"Thank you so much Mickayla for your incredible customer service! She was attentive, knowledgeable, and professional! I look forward to working with this agency going forward!"
We responded:
"Thank you so much, Janette! We’re delighted to hear that Mickayla provided you with attentive and professional service. Your kind words mean a lot to us, and we look forward to the opportunity to work with you again in the future! -Ky"
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malaka colbert

August 11, 2025

5  out of  5
rating by malaka colbert
"Mickayla was very knowledgeable. She was courteous and very helpful. She ensured everything went smoothly and I’m very happy with her service. 10/10 Thank you !!!☺️"
We responded:
"Thank you so much for your kind words and wonderful feedback! We’re thrilled to hear that Mickayla was able to provide you with knowledgeable and courteous service throughout your experience. We truly appreciate you taking the time to share your positive experience. Thanks again for the perfect rating and your trust in us! -Ky"
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Jimmy Mullis

August 6, 2025

5  out of  5
rating by Jimmy Mullis
"Awesome service!"
We responded:
"Thank you for your kind review, Jimmy! It’s our pleasure. If there is anything else we can do to help, please let us know! -Ky"
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Shan Pee

July 22, 2025

5  out of  5
rating by Shan Pee
"MAKAYLA(spellcheck lol) IS THE ABSOLUTE DEFINING OF GOING “ABOVE & BEYOND”💯 EVERY THING SHE SAID SHE CAN DO SHE DID EXACTLY THAT💯 AMAZING EFFORT & FLAWLESS PROFESSIONAL SERVICE💯 I LOOK FORWARD TO DOING BUSINESS WITH STATE FARM WITH KY AGENCY…. 10 out of 10✔️"
We responded:
"Thank you so much for your review Shan! We're happy to hear Mickayla exceeded your expectations. We look forward to working with you as well! -Ky"
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Timothy Mee

July 18, 2025

5  out of  5
rating by Timothy Mee
"My son is moving to AL and is getting his first car. I called and spoke with Mickayla at Ky's office and she was extremely helpful and helped us with the different coverages and options that are available. We chose a policy for our son that combined great coverage at a great price."
We responded:
"We love to hear we could help your family during this exciting time! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Ky"
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Sarah Davis

July 1, 2025

5  out of  5
rating by Sarah Davis
"Mickayala, is a gem! She is very knowledgeable and definitely compassionate about your concerns and will make sure you all the coverage needed! She is great!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dan Lee

June 27, 2025

5  out of  5
rating by Dan Lee
"Great customer service.Thank you so much!"
We responded:
"We’re thankful for your feedback, Dan! It’s our pleasure to assist you. We're here if you need anything else! -Ky"
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Kashawna Polk

June 12, 2025

5  out of  5
rating by Kashawna Polk
"She helped me through every step and was so nice."
We responded:
"Thank you for taking the time to share, we appreciate you! If you ever have any questions or need assistance, we’re here to help! -Ky"
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Kevin Thompson

March 28, 2025

5  out of  5
rating by Kevin Thompson
"Always very pleased when I need to call for assistance. My questions are answered quickly and clearly! I became a client in 2022 and still pleased. My recent interaction was with Christina Bullion which was great! She was able to get me sorted while all other agents were busy with other clients."
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Indya Robinson

March 19, 2025

5  out of  5
rating by Indya Robinson
"Best company I have used ! Ky & Christina both helped me lower my policy by over $100 a month. They always answer & help me with any questions I have. Would highly recommend! ❤️"
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Nathan Bates Jr.

March 14, 2025

5  out of  5
rating by Nathan Bates Jr.
"Thank you very much for your great work and dedication to your job.Look forward to working with you more in the future."
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jeffery lovingood

March 7, 2025

5  out of  5
rating by jeffery lovingood
"Totally awesome down-to-earth.Person had a few laughs fixed my problem.It will always remember her"
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Carlos Lester

March 5, 2025

5  out of  5
rating by Carlos Lester
"Christina is awesome she works to get me the best price and even digs deeper to see what discounts I can get on my insurance. Been here almost a year with this insurance company thanks again Christina for your hard work and premiere customer service"
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Kenneth Leavell

March 3, 2025

5  out of  5
rating by Kenneth Leavell
"Christina was friendly and helped me with all my needs!!"